The Khoy governor emphasized in a meeting with the managers of the executive agencies of the county that people deserve better and more services, and managers must strive with determination and will to solve their problems. He criticized bureaucratic procedures and called for the facilitation of service delivery processes to citizens.
The Necessity of Managers' Determination to Serve the People
The Khoy governor stated that people's demands should not be referred among different agencies, specifying that each manager must directly and effectively take action to solve the county's problems. He emphasized that this requires cooperation and synergy between agencies and that problems should not be delayed due to bureaucratic procedures.
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Emphasis on Facilitating Administrative Processes
This official also stressed the necessity of facilitating administrative processes, stating: "Managers should seek quick and effective solutions to people's problems instead of administrative complexities." He added: "We consider ourselves indebted to the people and must make every effort to serve them."
The Khoy governor further pointed to the importance of monitoring and evaluating the performance of managers and called for the establishment of appropriate mechanisms to measure the level of public satisfaction with the services provided. He noted that only by paying special attention to the needs and demands of the people can the goals and developmental programs be achieved.
Conclusion and Implications
Based on the statements of the Khoy governor, it seems that this county is taking steps towards improving services and reducing bureaucratic procedures, which can have positive effects on citizen satisfaction and the improvement of their quality of life. Improvements in administrative processes and attention to people's needs can ultimately lead to increased public trust and strengthen the relationship between the people and officials.
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